Sutherland is hiring New Campus Associates for its FY'26 recruitment drive. The opportunity is open to 2026 graduates from Arts, Science, Commerce, Engineering, Pharma, MBA, and MCA backgrounds. Selected candidates will handle customer queries through email, chat, calls, or social media.
 |
| Sutherland New Campus Associate FY26 Hiring 2026 Freshers |
Job Overview
Company: Sutherland
Job Role: New Campus Associate – FY'26
Experience: Freshers
Qualification: Any Full-Time UG/PG Graduate
Batch: 2026 Passouts
Job Type: Full-Time
Location: Mumbai, Hyderabad, Cochin, Chennai, Bhopal
Work Schedule: 5 or 6 days per week
Working Hours: 8 hours + 1-hour break
Application Mode: Online
About Sutherland
Sutherland is a digital transformation company that provides customer experience and business process services. The company works with technologies including robotic automation, conversational AI, AI/ML solutions, and cloud platforms.
About Role
As a New Campus Associate, you will support customers by resolving their questions and concerns through different communication channels. The role focuses on customer experience, productivity, service-level targets, and following data security procedures.
Is your resume ATS-friendly?
🚀 Build ATS Resume NowKey Responsibilities
- Resolve customer requests and inquiries through calls, email, chat, or social media.
- Maintain customer satisfaction and productivity targets.
- Meet contact center metrics and service-level requirements.
- Follow data security policies and non-disclosure requirements.
- Complete required training and upskilling courses.
- Attend coaching sessions and implement feedback.
- Maintain schedule adherence and contribute to team performance.
Eligibility Criteria
- Must be a 2026 passout.
- Any full-time UG or PG degree is accepted.
- Eligible backgrounds include Arts, Science, Commerce, Engineering, Pharma, MBA, and MCA.
- Candidates should have good English communication skills.
- Candidates must be willing to work in shifts, including nights.
- Must reside within 25 km of the respective Sutherland office.
Required Skills
- Good verbal and written English.
- Customer handling skills.
- Analytical thinking.
- Good typing skills.
- Ability to work in a team.
- Flexibility with work shifts.
Is your resume ATS-friendly?
🚀 Build ATS Resume NowPreferred Skills
- Basic computer knowledge.
- Good communication and listening skills.
- Ability to handle multiple customer queries.
- Willingness to learn new processes and tools.
Why Join
- Opportunity for 2026 graduates to begin their career with Sutherland.
- Exposure to customer experience and digital transformation operations.
- Training and upskilling opportunities.
- Experience with email, chat, calls, and social media support.
- Cab facilities are available within the specified distance from the office.
Job Location
- Mumbai
- Hyderabad
- Cochin
- Chennai
- Bhopal
Important: Candidates must reside within 25 km of the respective office location.
Expected Salary
Salary details are not specified in the provided official job description.
Selection Process
The official job posting does not specify the complete selection process. Candidates should be prepared for assessments or discussions covering English communication, typing, analytical ability, and customer-handling skills.
How to Apply
Interested 2026 graduates can apply online through the official Sutherland recruitment page.
Official Apply Link: Sutherland – New Campus Associates FY'26
Is your resume ATS-friendly?
🚀 Build ATS Resume NowImportant Note While Applying
- This opportunity is specifically for 2026 passout graduates.
- The degree must be a full-time UG or PG qualification.
- Check that you live within 25 km of the selected office location.
- Be prepared to work night or rotational shifts.
- Make sure your resume contains accurate education and communication skills.
- Apply only through the official recruitment link.
- FreshHire Daily only shares job opportunities from company career portals or trusted recruitment sources. We do not charge any fee for job applications or recruitment.
Basic Interview Questions
- Tell me about yourself.
- Why do you want to join Sutherland?
- What do you understand by customer service?
- How would you handle an angry customer?
- How would you respond if you don't know the answer to a customer's question?
- What is good customer experience?
- How would you handle multiple customer queries?
- Are you comfortable working night shifts?
- How do you maintain accuracy while typing?
- What are your strengths?
Related Jobs
- Firstsource CSA Healthcare – Email/Back Office
- Wipro Order Management Associate
- Accenture Health Operations New Associate
- GlobalLogic Associate Analyst – Non Voice
- Cognizant Test Analyst Hiring
Disclaimer
This job information is shared for educational and informational purposes only. We are not recruiters or affiliated with Sutherland. Candidates should verify the latest eligibility, locations, and other job details on the official Sutherland recruitment page before applying.
0 Comments