Firstsource Solutions is hiring fresh graduates for the CSA Healthcare – Email/Back Office role in Chennai. The position involves reviewing healthcare claims, checking documents, and processing claims according to client guidelines.
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| Firstsource Hiring 2026 CSA Healthcare Email Back Office Freshers Chennai |
Job Overview
Company: Firstsource Solutions Limited
Role: CSA Healthcare – Email/Back Office
Requisition ID: 8787
Experience: Freshers
Qualification: Any Graduate
Location: Chennai, Tamil Nadu
Work Mode: Not specified
Salary: ₹4–6 LPA Expected
Job Type: Full-Time
About Company
Firstsource Solutions is a business process services company working across industries including healthcare, banking and financial services, communications, retail, and technology.
The company operates across multiple countries and provides technology-enabled business process solutions to its clients.
About Role
As a CSA Healthcare – Email/Back Office employee, you will work on healthcare claims.
The role involves reviewing documents and contracts, deciding whether claims meet the required criteria, and requesting additional information when needed. Work must be completed within the required turnaround time and quality standards.
Is your resume ATS-friendly?
🚀 Build ATS Resume NowKey Responsibilities
- Review healthcare claims and supporting documents.
- Analyse information according to client guidelines.
- Process claims for payment or denial.
- Identify missing information.
- Route cases to the appropriate department, provider, or member.
- Maintain productivity and quality standards.
- Follow process guidelines and schedules.
- Complete assigned work within the required TAT.
Eligibility Criteria
- Graduation in Arts & Science or equivalent.
- 3-year Diploma in any discipline can also be eligible.
- No arrears.
- Freshers can apply.
- B.E./B.Tech and Master's degree candidates are not eligible.
- Good comprehension skills.
- Minimum typing speed of 24 WPM with 90% accuracy.
Required Skills
- Good Communication
- Listening Skills
- Comprehension
- Typing
- Attention to Detail
- Basic Analytical Skills
- Process Understanding
- Time Management
Is your resume ATS-friendly?
🚀 Build ATS Resume NowPreferred Skills
- Basic knowledge of healthcare processes.
- Ability to review documents carefully.
- Good written communication.
- Ability to follow process guidelines.
- Ability to maintain accuracy while meeting targets.
Why Join
- Opportunity for fresh graduates to start a career in healthcare operations.
- Exposure to claims processing and back-office operations.
- Experience working with structured business processes.
- Opportunity to develop communication, analytical, and process skills.
Job Location
Chennai, Tamil Nadu, India
Expected Salary
₹4–6 LPA Expected
The salary range is an estimate for this job post and is not mentioned in the supplied official job description. Candidates should confirm the actual compensation with Firstsource.
Selection Process
The exact selection stages are not mentioned in the provided job description.
Candidates should be prepared for:
- Application/Resume Screening
- Communication or Comprehension Assessment
- Typing Assessment
- Operations/Process Interview
- HR Discussion
The actual process may vary.
How to Apply
Interested candidates can apply through the official Firstsource Careers portal.
APPLY HERE : Firstsource Careers – CSA Healthcare Email/Back Office
Is your resume ATS-friendly?
🚀 Build ATS Resume NowImportant Note While Applying
- This role is based in Chennai.
- Freshers can apply.
- Candidates must meet the graduation requirements.
- B.E./B.Tech and Master's candidates are not eligible according to the job description.
- There should be no arrears.
- Typing speed of 24 WPM with 90% accuracy is required.
- Keep an updated resume ready before applying.
- Apply through the official Firstsource Careers website.
Basic Interview Questions
- Tell me about yourself.
- Why are you interested in a back-office role?
- What do you understand by claims processing?
- How would you check a document for errors?
- What would you do if information is missing from a claim?
- How do you maintain accuracy while working quickly?
- What is good customer service?
- How do you handle repetitive tasks?
- What is your typing speed?
- Are you comfortable working in shifts?
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Disclaimer
This job information is shared for educational and informational purposes only. We are not recruiters or affiliated with Firstsource Solutions. The salary mentioned as ₹4–6 LPA Expected is an estimate and is not stated in the supplied job description. Candidates should verify the latest eligibility, salary, selection process, and other details through the official Firstsource Careers portal.
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