HCLTech is hiring freshers for the Process Associate role in its Healthcare Voice Process (Medical Billing) team in Chennai. The opportunity is specifically aimed at Arts and Science graduates from the 2024–2026 batches with strong English communication skills.
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| HCLTech Process Associate Hiring 2026 Freshers Chennai |
Job Overview
Company: HCLTech
Job Role: Process Associate
Process: Healthcare Voice Process – Medical Billing
Experience: Freshers
Qualification: Any Graduate – Arts & Science
Eligible Batches: 2024, 2025 & 2026 Passouts
Location: Sholinganallur, Chennai
Work Mode: Work From Office
Shift: US Shift Timings
Salary: ₹3–4 LPA (Expected)
Application Mode: Online
About HCL Tech
HCLTech is a global technology company providing IT services, engineering, digital transformation, and business process solutions to clients across different industries.
About Role
As a Process Associate in the Healthcare Voice Process, you will handle customer queries, manage information across systems, troubleshoot issues, and provide appropriate solutions. The role requires strong communication skills and the ability to work in US shift timings.
Is your resume ATS-friendly?
🚀 Build ATS Resume NowKey Responsibilities
- Respond to customer queries and concerns through the assigned support channel.
- Accurately enter and update information across systems and databases.
- Understand customer problems and provide appropriate solutions.
- Escalate complex issues to senior support teams when required.
- Maintain accuracy while handling customer and process-related information.
- Deliver a positive customer experience.
Eligibility Criteria
- Freshers can apply.
- Must be a graduate from an Arts or Science background.
- Eligible batches: 2024, 2025 and 2026 passouts.
- Strong verbal and written English communication is required.
- B.E., B.Tech, IT and MCA candidates are not eligible according to the provided job details.
- Candidates should be willing to work US shift timings.
Required Skills
- Excellent verbal communication.
- Strong written English.
- Customer handling skills.
- Basic computer knowledge.
- Data entry accuracy.
- Problem-solving ability.
- Good listening and communication skills.
Is your resume ATS-friendly?
🚀 Build ATS Resume NowPreferred Skills
- Interest in healthcare and medical billing processes.
- Ability to work under pressure.
- Good typing and documentation skills.
- Willingness to work in rotational or US shifts.
Why Join
- Opportunity for fresh graduates to start a career with HCLTech.
- Exposure to healthcare and medical billing operations.
- Experience in customer support and process management.
- Opportunity to develop communication and problem-solving skills.
Job Location
Sholinganallur, Chennai, Tamil Nadu
Work Mode: Work From Office
Expected Salary
₹3–4 LPA (Expected)
Note: The salary range is an estimate and is not specified in the provided job details.
Selection Process
The complete selection process is not specified in the provided job details. Candidates should be prepared for communication, customer-service, and basic aptitude or process-related assessments.
How to Apply
Interested eligible candidates can apply through the job listing below.
Apply Link: HCLTech Process Associate
Is your resume ATS-friendly?
🚀 Build ATS Resume NowImportant Note While Applying
- This opening is specifically for Arts & Science graduates.
- B.E., B.Tech, IT and MCA candidates are not eligible according to the provided details.
- Only candidates from the 2024–2026 batches should apply.
- Excellent English communication is an important requirement.
- The job is work from office in Sholinganallur.
- Be prepared for US shift timings.
- Verify the latest job status and eligibility on the application page before applying.
- Make sure your resume contains accurate education and communication skills.
- FreshHire Daily only shares job opportunities from company career portals or trusted recruitment sources. We do not charge any fee for job applications or recruitment.
Basic Interview Questions
- Tell me about yourself.
- Why do you want to join HCLTech?
- What do you understand by a Process Associate role?
- What is customer service?
- How would you handle an angry customer?
- How would you respond if you did not know the answer to a customer's question?
- What is medical billing?
- Why is accuracy important in healthcare processes?
- How do you handle repetitive tasks?
- Are you comfortable working US shifts?
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Disclaimer
This job information is shared for educational and informational purposes only. We are not recruiters or affiliated with HCLTech. Candidates should verify the latest job details, eligibility, and application status before applying.
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