HP Recruitment 2026 is hiring freshers and experienced candidates for the Desktop Support Engineer role in Mumbai and Hyderabad. Candidates with a Bachelor's/Master's Degree can apply for this opportunity in technical support, IT infrastructure troubleshooting and post-sales support.
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| HP Hiring Freshers Desktop Support Engineer Mumbai Hyderabad |
Job Overview
Company: HP
Job Role: Desktop Support Engineer
Internal Title: Field Technical Support Associate 1
Job Requisition ID: 3162813
Experience: Freshers / Experienced
Qualification: Bachelor's / Master's Degree
Expected Salary: ₹4–5 LPA (Expected)
Job Type: Full-Time
Department: Services
Work Mode: Onsite
Location: Mumbai, Maharashtra / Hyderabad, Telangana
Application Mode: Online
Travel: No
About the Company
HP is a global technology company providing personal computing, printing, services and technology solutions to customers and businesses worldwide. HP focuses on delivering innovative products and services while helping customers solve technology and IT challenges.
Job Description
HP is hiring for the Desktop Support Engineer / Field Technical Support Associate 1 position in Mumbai and Hyderabad.
The role involves providing post-sales technical support, responding to customer queries, troubleshooting IT infrastructure issues and ensuring high levels of customer satisfaction. The selected candidates will also support operational activities and proactively monitor issues to help prevent recurring problems.
Is your resume ATS-friendly?
🚀 Build ATS Resume NowKey Responsibilities
- Provide post-sales technical support to local customers and accounts.
- Respond to customer queries and technical support requests.
- Troubleshoot IT infrastructure and software-related issues.
- Diagnose problems and provide appropriate technical solutions.
- Use proactive monitoring to identify and prevent potential issues.
- Resolve customer issues promptly while maintaining high customer satisfaction.
- Follow established technical standards and support procedures.
- Assist with operational plans and assigned technical activities.
- Document issues, troubleshooting steps and resolutions.
- Escalate complex technical problems to appropriate teams when required.
- Work under the guidance of senior technical support professionals.
- Maintain professional communication with customers and internal teams.
- Support continuous improvement of technical support processes.
Eligibility Criteria
- Bachelor's or Master's Degree.
- Freshers and experienced candidates can apply.
- Good understanding of basic IT and computer systems.
- Strong troubleshooting and problem-solving skills.
- Good communication and customer-handling abilities.
- Willingness to learn new technologies and support processes.
- Ability to work effectively with customers and technical teams.
Required Skills
- Desktop Support
- Technical Support
- IT Infrastructure
- Troubleshooting
- Hardware Troubleshooting
- Software Troubleshooting
- Operating Systems
- Customer Support
- Problem Solving
- Incident Management
- Technical Communication
- Remote Support
- IT Support
- Issue Resolution
Is your resume ATS-friendly?
🚀 Build ATS Resume NowPreferred Skills
- Windows Troubleshooting
- Hardware & Software Support
- Networking Fundamentals
- TCP/IP
- DNS
- DHCP
- Active Directory
- Service Desk
- Ticket Management
- ITIL Fundamentals
- Microsoft Office
- System Monitoring
- Remote Desktop Support
- IT Infrastructure Management
Why Join HP?
- Opportunity to begin a career in IT and Desktop Support.
- Exposure to enterprise IT infrastructure and customer support.
- Opportunity to develop technical troubleshooting skills.
- Work with experienced technology professionals.
- Gain experience in post-sales technical services.
- Develop customer service and communication skills.
- Opportunity to learn and grow within a global technology company.
- No travel requirement mentioned for this position.
Job Location
Mumbai, Maharashtra, India
Hyderabad, Telangana, India
Expected Salary
₹4–5 LPA (Expected)
Actual compensation may vary based on the candidate's profile, experience and HP's hiring policies.
Selection Process
The selection process may vary depending on the hiring team. Candidates can generally expect:
- Application Screening
- Online Assessment (If Applicable)
- Technical Support Assessment
- Technical Interview
- Managerial/HR Interview
- Final Selection
- Offer Letter
How to Apply
Interested and eligible candidates can apply through the official HP Careers portal.
Official Apply Link: Apply for Desktop Support Engineer – HP
Is your resume ATS-friendly?
🚀 Build ATS Resume NowImportant Note While Applying
Please read the complete job description and eligibility requirements carefully before applying.
- Keep your resume updated with accurate educational and technical details.
- Highlight Desktop Support, IT Troubleshooting, Windows, Networking and Customer Support skills.
- Freshers can mention academic projects, internships and relevant certifications.
- Revise basic networking and operating system concepts before the interview.
- Ensure your contact details and educational information are correct.
- Regularly check your Inbox, Spam, and Promotions folders to avoid missing important updates.
- FreshHire Daily only shares official job opportunities from company career portals or trusted recruitment sources. We do not charge any fee for job applications or recruitment.
Basic Interview Questions
- Tell me about yourself.
- What is Desktop Support?
- What are the common responsibilities of a Desktop Support Engineer?
- How would you troubleshoot a computer that is not connecting to the internet?
- What is an IP address?
- What is DNS?
- What is DHCP?
- What is the difference between a router and a switch?
- What would you do if a user's computer is running very slowly?
- How would you troubleshoot a printer that is not working?
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Disclaimer
This job information is shared for educational and informational purposes only. We are not recruiters or affiliated with HP. Candidates should verify all details, eligibility requirements and compensation directly through the official HP Careers website before applying.
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