Cognizant Recruitment 2026 is now inviting applications for the Digital Workplace Practice (Service Desk) role across PAN India. Fresh graduates from 2025 and 2026 batches with eligible 3-year undergraduate degrees can apply. If you're looking to start your IT support career with Cognizant, check the complete details below.
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Job Overview
Company: Cognizant
Job Role: Digital Workplace Practice (Service Desk)
Job Type: Full-Time
Experience: Freshers
Batch Eligible: 2025 & 2026
Qualification: Any 3-Year Undergraduate Degree
Job Location: PAN India
Application Mode: Online
Application Deadline: 15 July 2026
About Cognizant
Cognizant is one of the world's leading IT services and consulting companies, helping businesses modernize technology and transform digital operations. The company offers excellent career opportunities, continuous learning, and professional growth for fresh graduates.
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Key Responsibilities
As a Service Desk Associate, you will:
- Serve as the first point of contact for users reporting IT issues.
- Log, monitor, and resolve service desk tickets within SLA timelines.
- Troubleshoot hardware and software-related problems.
- Escalate complex technical issues to the appropriate teams.
- Maintain knowledge base articles for faster issue resolution.
- Deliver excellent customer support while ensuring minimal downtime.
Eligibility Criteria
Candidates must meet the following requirements:
- 2025 or 2026 graduates.
- Full-time 3-year undergraduate degree.
- Eligible degrees include:
- B.Com
- BCA
- B.Sc
- BA
- BBA
- BMS
- B.Voc
- Minimum 50% marks in 10th, 12th, Diploma (if applicable), and UG.
- No standing arrears at the time of joining.
- Candidates pursuing full-time postgraduate courses are not eligible.
- Must be willing to work from any Cognizant office location and in rotational shifts.
- Open only to Indian Nationals and OCI candidates residing in India.
Required Skills
- Good Communication Skills
- Technical Support
- Customer Service
- Troubleshooting
- Problem Solving
- Basic Hardware & Software Knowledge
- Teamwork
- Willingness to Work in Shifts
Benefits
- No Service Bond
- Higher Education Support through BITS Pilani (eligible candidates)
- Night Shift Allowance
- Cab Facility
- Rewards & Recognition Programs
- Career Growth Opportunities
Required Documents
During Registration
- Updated Resume (Maximum 2 Pages)
- Recent Passport Size Photograph
During Interview
- College ID Card
- Academic Mark Sheets
- Educational Certificates
During Onboarding
- PAN Card
- Aadhaar Card
- Voter ID or Passport
- Background Verification Documents
Job Location
PAN India
How to Apply
Interested candidates can apply through the official Superset registration portal before the application deadline.
Official Apply Link: Click Here
Last Date to Apply: 15 July 2026
Basic Interview Questions
- Tell me about yourself.
- Why do you want to join Cognizant?
- What is the role of a Service Desk Associate?
- How would you handle a customer reporting a computer issue?
- Are you comfortable working in rotational shifts? Why?
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Disclaimer
This job information is shared for educational and informational purposes only. We are not recruiters or affiliated with Cognizant. Candidates should verify all information and apply only through the official application portal.
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